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Aftermarket Line

Technical support and after-sales service commitment

Thank you to buy "tianyi day art" public broadcasting meeting and audio products, our company commitment to product quality and service make the following:

1, free after-sales service period: one year

2, after-sales service measures:

, strengthen quality management, set up perfect quality system, to ensure that provide users with satisfactory products, qualified guarantee no unqualified products factory;

Second, guarantee to provide users with high-quality after-sales service work. For customers on product performance and use requirements, provide relevant technical information, let users can operate the equipment configuration by skilled;

Three, the product in the user use process, if quality problems occur, after the user notice to make timely treatments.

Fourth, if the product occurrence quality problem, one year warranty, warranty, maintenance fee according to actual situation. Ensure in the shortest possible time to provide users with the best quality service;

Five, all product life-long maintenance, software upgrade;

Six and multi-dimensional understanding of user needs, listen to the user, the first time for the user feedback products improve the quality of the information.

3, the warranty scope: we are offering a product of all the parts are within the scope of warranty.

4, warranty conditions: the product malfunctions during the warranty period the company provide warranty service.





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